Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may be longer during holidays, promotions, high-volume periods, or circumstances outside our reasonable control.

Shipping and Delivery

Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed during checkout when available.

Delivery estimates begin after the order has been processed and shipped.

Delivery dates are estimates and cannot be guaranteed.

Shipping Delays

Delivery may be affected by weather conditions, carrier disruptions, holidays, customs procedures, incorrect shipping information, high-volume periods, or circumstances outside our reasonable control.

Multiple Packages

Orders containing multiple products may occasionally be shipped in separate packages.

Products from the same order may therefore arrive on different dates.

Tracking

When tracking information is available, customers will receive shipping confirmation containing applicable tracking details.

Tracking information may take additional time to become active after shipment.

Shipping Address

Customers are responsible for providing complete and accurate shipping information.

If you discover an error in your shipping address, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has shipped.

Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

Include your order number and photographs when applicable.

International Shipping

International shipping may be available for selected destinations.

International orders may be subject to customs duties, taxes, import charges, or other fees imposed by the destination country.

Unless otherwise stated during checkout or required by applicable law, customers are responsible for applicable customs duties and import taxes.

Contact

Veloura Bags
105 N 7th St
Paterson, New Jersey 07522
United States

Email: daxonkennithyj@outlook.com
Phone: +1 862-247-3282